Refund policy

At Simple BOX, customer satisfaction is our top priority. We want to ensure that every customer has a smooth and reliable shopping experience.

7-Day Return Policy

Customers may request a return within 7 days of receiving their order.

After submitting a return request, the return process may take up to 7 business days to complete.

To be eligible for a return, items must be:

  • In their original condition

  • Unused and undamaged

  • Returned with original packaging

Contact Us

For any return or refund-related questions, please contact us:

Email: simpleebox@helpex.store
Address: United States

Thank you for choosing Simple BOX.